Booking Terms and Conditions

All bookings of 20+ persons made with Techniquest Glyndŵr (TQG) are bound by the following terms and conditions, irrespective of whether they are for a free or charged for activity. Please read the following paragraphs carefully.

Cancellations

If you wish to cancel your booking 4 weeks or more in advance of your scheduled date there will be no cancellation charge.

If you wish to can cancel your booking between 2 and 4 weeks in advance of your scheduled date then a £100 cancellation charge will apply.

If you wish to cancel less than 2 weeks in advance of your scheduled date the full charge for your booking will apply.

This could range from anything between £260 for a half day workshop up to £450 for a MAT day. Please refer to our published education programme for details.

We have had to impose these charges because it is extremely difficult for Techniquest Glyndŵr to obtain another booking at such short notice, and to cover the cost of any resources Techniquest Glyndŵr will have allocated for the visit.

Rescheduling

If you wish to change the date of your booking, it must be done with at least 4 weeks’ notice, otherwise the above cancellation fees will apply.

Failure to attend

If you have booked to come to Techniquest Glyndŵr, and you do not attend the centre on the specified date and time, then the full charge of the visit will apply.

Exclusions

The cancellation fee will not apply if Techniquest Glyndŵr deems any of the following situations to have caused or contributed to the cancellation/change of date:

  1. Techniquest Glyndŵr is no longer able to fulfil the booking as agreed
  2. Adverse weather conditions
  3. Other unforeseen circumstances (this is applied at Techniquest Glyndŵr's discretion)